Integrated Service Management

Integrated Service Management

Operation of a full range of medical device equipment for health care institutions, maintenance and service supply with material and component insurance. For the recipient institution, the most tangible result of integrated medical technology management is to simplify their own activities. For a single flat-rate bill, we solve the entire asset management, service, delivery of the technical consumables, parts supply, documentation, and training tasks. This means predictable management, improved asset access, and increased legal security for users. We guarantee the optimum repair and maintenance speed and the high availability of the devices with the help of our specialists who are constantly present in the institution. We regularly produce records, analyzes and reports for the institution that improve both planning and efficiency.

Main service management services

  • Regular preventive maintenance according to technical specifications
  • Manage warranty repairs
  • Preparation of a maintenance schedule
  • Documentation of maintenances and repairs
  • Contribution to official controls and representation
  • Repair of defective devices (if necessary, involving specialist services)
  • Continuous technical condition survey
  • Making scrapping suggestions
  • Continuous availability in case of failure of life-saving equipment
  • Maximum reaction time of 40 minutes (by contract)
  • Supply of technical consumables and parts
  • Periodic replacement device insurance if required (by contract)
  • Operational Safety Guarantee (by contract)
  • Contribution to the training and and training of professional staff
  • Technical advice